Refund policy

HUSKSWARE sells roller shoes through this online store. To ask about a return, exchange, or refund for an order placed here, including an earlier PEAK order, email service@peaksportshoes.com with your order number and the item you need help with. Existing orders remain covered by the terms that applied when they were placed.

30-day return window

Request a return or exchange within 30 days of receiving your order. For a standard return or exchange, send back the complete item, unused, unworn, unwashed, and undamaged, in its original packaging with the tags attached. Only unused items qualify for free standard returns or exchanges. Please contact us for approval and shipping instructions before sending it. We cannot accept freight-collect parcels.

Wrong, missing, defective, or damaged items

If your item is defective or you received the wrong item or are missing something from your parcel, email us with your order number and the details. We cover return shipping when a return is needed for these issues. If your parcel arrives visibly damaged, photograph it and, if possible, refuse delivery. Contact us so we can arrange a replacement shipment at our expense.

Refunds and order changes

After an eligible return is received and inspected, we issue the full invoice refund within 7 days to the original payment method. Your bank may take up to 7 business days to post it. We email you when your return is approved and again when the refund is issued.

For a shipping address correction, contact us promptly. We can change the address before warehouse fulfillment. This policy does not limit any consumer rights that apply to your purchase.